Many times it is easier to spot a bad contractor than it is to spot a good contractor. When choosing the right contractor we want to look at their reputation, work portfolio and how they communicate with us. The right contractor should be trustworthy, have a proven track record and treat us with respect.
Being Trustworthy is one of the most important traits when choosing a contractor since they will be working on your property and be in your home. So how can we make sure someone is trustworthy?
Reputation
Reputation speaks volumes! Ask friends, family and neighbors if they can recommend a good contractor. Someone that does good work will come highly recommended. Check out online ratings as well. People love to talk about bad contractors which can easily help you narrow down your choices.
Reputation really is everything when it comes to contractors. If they have a strong reputation it is likely hard earned and will speak volumes about them being credible and trustworthy.
Check examples of their work.
Occasionally you will run across a great contractor after seeing their work. Ever been to a friend’s condo and admired the new kitchen they put in? If a contractor has done a great job for a friend it’s likely they will do the same for you. Be sure to ask for their contact information at that time.
A solid contractor will have a portfolio with examples of their work that you can review. A reliable contractor will not mind showing you examples of their work.
Important Fact: Seeing examples of their work also helps you to decide if their style and yours can mesh well to accomplish your goals.
Communication
It is important that a contractor has the ability to communicate with you. Before you ever hire anyone be mindful of how long they take to call you back. Everyone gets busy so it is understandable when a contractor doesn’t call back the same day. However, you should expect a phone call within the next 24 hours. If they take longer than that to get back to you we recommend moving on and finding someone with a faster response time.
Important Fact: Even if a contractor gets back to you quickly, you also want to make sure that your questions are answered and that the contractor is patient with your questions.
Gut Instinct
Sometimes you meet a contractor and just something about them (you usually cannot put your finger on it) does not sit right with you. No matter how great someone’s references are, or how impressive their work is, if you are not comfortable hiring them, don’t! You do not HAVE TO hire anyone. It is your property and it is very important that you are comfortable with the person that you choose.
Nothing Beats Due Diligence
It is really up to you to do the research before you hire anyone. You are letting this person onto your property and trusting them with costly home improvements. Make sure they can be trusted by checking references and before and after work. In addition, ask them to verify they have all the right business licenses and insurance in place.
Ask, check and then check some more. Any contractor that is a good contractor will not mind answering your questions and providing you with proof of coverage. If they get annoyed with your diligence, run! You want a contractor that really appreciates having you as a client.
Final Tips on Choosing the Right Contractor
Once you have made the choice, be sure to get every detail in writing. Do not leave anything up to chance. A strong contract that outlines all the expectations and all the responsibilities of each party helps to keep everyone on the same page. Look to provide extensive and detailed explanations to ensure crystal-clear expectations.
One of the biggest mistakes property owners make is that they are hesitant to demand that everything be put in writing. It can be hard to “speak up” when a contractor is promising something and say “hey, can you put that in writing in our contract”? If it is not in writing then you cannot count on it. The right contractor will be more than willing to put all the job details in writing.
Lastly, do NOT pay for all the work up front. It is common for contractors to ask for a fee upfront to minimize their risk and cover job materials. If it is in the contract to pay a percentage up front that is fine. We do not recommend you pay more than 50% up front and do ot pay the remaining balance until you are 100% satisfied with the outcome. If you pay the full balance before the job is finished, you may have a challenging time getting them to finish the work.
You may already know and follow every one of these points. In that case, Lofty would like to congratulate you on your abilities to choose a great contractor! On the other hand, if you’re thinking to yourself, “wow, I would really like to take all of these steps,” but your life is already busy with plenty of other tasks and responsibilities, have no fear.
Here at Lofty, we love to help. We have a massive network of vetted vendors that will make sure you get the best product at the best price. Get in touch today to learn more!
Whether you just need to find the right tenants for your investment property, or you want everything managed from top to bottom, live the life you deserve and let Lofty handle the rest.
